CBSA updates Entry Exit Program to collect biographic information


Officers from the Canada Border Services Agency (CBSA) collect biographic information from travellers leaving and entering Canada.


CBSA is the agency responsible for facilitating the orderly flow of legitimate travellers and trade to and from Canada.

Officers from CBSA enforce more than 90 immigration acts and regulations to keep Canada safe.


CBSA officers collect biographic information from every traveller who pass through Canada’s border, whether by land or air.

CBSA collects this information to create a complete travel history for each traveller, allowing them to strengthen border management.

Information gathered by CBSA include a traveller’s first, middle and lat name, date of birth, gender, nationality and citizenship as well as serial numbers for travel documents and the name of the country that issued it.

Canadian law allows the agency to keep this biographic information for a maximum if 15 years.

Effective June 25, 2020, airline companies operating out of Canada will be required to provide detailed electronic passenger manifests of crew members and passengers leaving and entering Canada on their aircraft.

This new requirement is part of the agency’s update to the existing Entry/Exit Program, which verifies a traveler’s travel history.

Every airline company operating flights to and from Canada will be required to comply by June 2021.

Other countries already have similar programs in place, including Australia, New Zealand, the European Union and the United States.

The information gathered under the program is used by different Government of Canada‘s agencies, including Immigration, Refugees and Citizenship Canada (IRCC) and Canada Revenue Agency (CRA), which uses travel information to determine eligibility for different programs and services.

Information gathered under the program will also allow CBSA to enforce travel restrictions in cases like pandemics.

The Memorandum of Understanding (MOU) between Canada and the United States was signed on June 18, 2019. Both countries share information gathered under the MOU to establish a record of travellers’ entry from one country to the other.

Travellers who intentionally lie to CBSA officers about the time spent in Canada or overseas can be help criminally inadmissible.


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