Philippine Airlines Canada – address and telephone number

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Philippine Airlines

PHILIPPINE AIRLINES ISSUES TRAVEL ADVISORY

To comply with new Philippine government travel restrictions, we will only accept Filipino citizens from Hong Kong, Japan, Singapore, Canada, South Korea and Australia for the period from December 30, 2020 to January 15, 2021.  

For flights to the Philippines, we will be unable to accept foreign nationals who originated from, or were in transit via, or had visited the following countries within 14 days prior to their supposed arrival in the Philippines.   

1. Denmark
2. Ireland
3. Japan
4. Australia
5. Israel
6. The Netherlands
7. Hong Kong, SAR
8. Switzerland
9. France
10. Germany
11. Iceland
12. Italy
13. Lebanon
14. Singapore
15. Sweden
16. South Korea
17. South Africa
18. Canada
19. Spain
20. United Kingdom

Filipino citizens who had visited any of the above countries are allowed to enter the Philippines but will be required to undergo a strict 14-day quarantine period at a designated quarantine facility. 

However, passengers who are already in transit and arrive before December 30, 2020, 12:01AM, from the 20 countries / areas listed above, and/or who have been in these areas within 14 days prior to arrival, will be allowed entry but will be required to undergo an absolute facility-based 14-day quarantine period, even if their mandatory RT-PCR test results are negative.

The above restrictions are mandated by the presidential approval of the latest Resolution of the Inter-Agency Task Force on the Management of Infectious Diseases (IATF) restricting travel into the Philippines from specified countries, as a protection measure against the new variant of the SARS-COV 2 Virus.

We had earlier announced the cancellation of flights to/ from London until end-February 2021 in view of the tier4 lockdown of the UK government.

Affected passengers may rebook on the next available flights after the restriction period, with rebooking service fees waived. They may also refund the cost of their ticket with refunding service fees waived. A third available option is the conversion of the PAL ticket into a travel voucher for future use.

This is an evolving situation and PAL will cooperate closely with government authorities in support of all measures that seek to curb any potential increase in COVID-19 cases.

SOURCE: PHILIPPINE AIRLINES

TRAVEL RESTRICTIONS IN PLACE UNTIL JANUARY 15, 2021

The Philippine Government has imposed travel restrictions to 21 countries in an effort to prevent the spread of the new COVID-19 variant, including Canada. Philippine Airlines will continue to fly to a select number of countries which were included in the government’s list.

Travel restrictions will remain in place from Wednesday December 30, 2021 to Saturday January 15, 2021.

Philippine Airlines spokesperson Cielo Villaluna told CNN Philippines that only travellers with Philippine passports will be able to board flights from Canada, Singapore, Japan and Hong Kong until Friday January 15, 2021.

Villaluna also said that other travellers will not be able to the Philippines during the travel ban.

“Foreign nationals who have history of travel in any of the 20 countries and in-transit travel as well, within the period of 14 days prior to their supposed arrival in the Philippines, we will not accept them,” Villaluna told CNN Philippines.

Travellers will be required to quarantine for 14 days in hotels designated by the Philippine Government upon arrival. The cost of accommodations will be shouldered by the Philippine Government.

Travellers who choose to make alternate arrangements when they arrive at the airport can do so at the Overseas Workers Welfare Administration (OWWA) desk at the airport. Travellers who choose to make alternate arrangements will do so at their own expense.

PHILIPPINE AIRLINES CANADA TELEPHONE NUMBER & ADDRESS

PHILIPPINE AIRLINES VANCOUVER SALES OFFICE

Room 4110
3211 Grant McConachie Way
Vancouver International Airport
Richmond, BC

TELEPHONE: (604) 276-6015 | (604) 276-6016
EMAIL: [email protected]
Office Hours: Mondays to Fridays: 9:00 a.m. – 5:00 p.m.
Saturdays, Sundays and Holidays: Closed

PHILIPPINE AIRLINES TORONTO SALES OFFICE

Room G308A AT Level, Departure Area, Terminal 3
6301 Silver Dart Drive
Toronto Lester Pearson International Airport
Mississauga, ON

TELEPHONE: (905) 405-9944 / 405 8774
EMAIL: [email protected]
Office Hours: Mondays to Fridays: 9:00 a.m. – 5:00 p.m.
Saturdays, Sundays and Holidays: Closed

TOLL-FREE RESERVATIONS NUMBER: 1-800-435-9725

For more information about Philippine Airlines, click here.

You can also contact the Philippine Airlines Global Reservation Hotline:

Philippines (632) 8855 – 8888 

USA & Canada (800) 435 – 9725 

TRAVEL ADVISORY

The Government of Canada has issued an official global travel advisory, as well as a COVID-19 pandemic travel health notice which is currently in effect.

To slow the spread of COVID-19, an emergency order under the Quarantine Act has been issued and applies to all travellers upon arrival in Canada.

Government of Canada officials will be monitoring compliance with mandatory quarantines by calling recently arrived travellers from the following telephone numbers:

(855) 906 – 5585
(613) 221 – 3100

WHEN YOU ARRIVE IN CANADA

Travellers who arrive in Canada must provide basic information using a paper form, or using the free ArriveCAN mobile app (available on the App Store and Google Play).

They must also undergo a screening to assess symptoms by a Canada Border Services Agency officer.

TRAVELLERS WITH SYMPTOMS

Canadian citizens and permanent residents with COVID-19 symptoms can still enter Canada by land, rail or sea.

Canadian citizens and permanent residents with COVID-19 symptoms will NOT be allowed to enter by air.

Travellers with symptoms will be required to self-isolate for 14 days:

Travellers must not have contact with people 65 years or older as well as people with underlying medical conditions.

Travellers will need to confirm that they have an appropriate place to isolate with access to basic necessities including food and medication.

Travellers must also have access to their own vehicle to be able to reach their place of isolation. Travellers must go directly to their place of isolation without making any stopovers. Travellers must wear a non-medical mask or face covering while in transit to their place of isolation.

Travellers must stay inside their place of isolation and stay there for 14 days unless medical attention is required). If at all possible, travellers must stay in a separate room and use a separate bathroom.

Travellers must not allow visitors, and limit contact with other people in their place of isolation, including children.

Travellers whose symptoms get worse in mandatory isolation must contact their healthcare provider or their local public health authority.

Travellers without access to their own vehicle or an appropriate place of isolation will be taken to a designated facility to complete their mandatory isolation.

TRAVELLERS WITHOUT SYMPTOMS

Travellers without symptoms will also be required to self-isolate for 14 days:

Travellers must not have contact with people 65 years or older as well as people with underlying medical conditions.

Travellers will need to confirm that they have an appropriate place to isolate with access to basic necessities including food and medication.

Travellers must also have access to their own vehicle to be able to reach their place of isolation. Travellers must go directly to their place of isolation without making any stopovers. Travellers must wear a non-medical mask or face covering while in transit to their place of isolation.

Travellers must stay inside their place of isolation and stay there for 14 days unless medical attention is required). If at all possible, travellers must stay in a separate room and use a separate bathroom.

Travellers must not allow visitors, and limit contact with other people in their place of isolation, including children.

Travellers who develop symptoms while in mandatory isolation must contact their healthcare provider or their local public health authority, and extend their mandatory isolation to another 14 days following the onset of symptoms.

Travellers without access to their own vehicle or an appropriate place of isolation will be taken to a designated facility to complete their mandatory isolation.

For more information about travel restrictions for Canada, please click here.

DISCLAIMER: 

PDOSPH.COM is NOT affiliated with the Commission on Filipinos Overseas (CFO), or the Philippine Overseas Employment Administration (POEA), or any Philippine recruitment agencies or Canadian immigration consultants or lawyers.

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